Centre for Research & Enterprise

Current Vacancies

 

Conference Centre Customer Services Assistant

Salary Details: £18,000

Location: Harpenden

Work Area: Catering

Closing Date: 22 March

To apply click the following link https://jobs.rothamsted.ac.uk/vacancies/240/conference-centre-customer-services-assistant.html

 
We have an interesting and varied new role for a highly organised individual who thrives under pressure to be our first point of contact for all clients and visitors as they enter our Conference Centre.  This is a key role in our small and friendly team at Rothamsted Enterprises, situated on the Rothamsted Research Harpenden Campus, Hertfordshire. 
 
As Customer Services Assistant you will be responsible for the general administration of daily meetings and events - ensuring that delegates are met and signed in on arrival, actively assisting and liaising with events clients and providing an excellent customer experience from start to finish; consistently exceeding expectations. You will be responsible for the administration of a range of events, such as conferences, weddings, meetings, and private events.  

This is an exciting time to join our small and friendly team at our beautiful state of the art conference centre as our Customer Services Assistant.  Our facilities include our state of the art conference centre, 200 seat restaurant and grade I listed Manor House.
If you pride yourself on delivering an excellent customer experience from start to finish; consistently exceeding expectations then this is the job for you.This role will support the needs of the business and will include occasional weekend, evening work. Hours will be allocated by rota in accordance with the business needs.

 

Food and Beverage Assistant

Salary Details: £18,000

Location: Harpenden

Work Area: Catering

To apply click the following link: https://jobs.rothamsted.ac.uk/vacancies/232/food-and-beverage-assistant.html  


Do you love giving great customer service?  If so,then we have the perfect role for you…!The conference centre at the Rothamsted Research campus, Harpenden has an exciting and interesting new role for a Food and Beverage Assistant who is passionate about their food and quality of service.  As Food and Beverage Assistant you will work as part of a flexible team providing front of house service in the food and beverage areas – Staff Restaurant and our Innovation Café.This role will also require preparation of the restaurant for service and closing procedures, including cashing up at the end of the day.You will have excellent customer service and communication skills and we would expect you provide customer feedback to the kitchen and wider conference team to enable them to collectively identify solutions and ideas to strive for excellence.

 


Events Team Leader

Salary Details: £20,000 per annum

Location: Harpenden

Work Area: Conferencing

To apply click the following link: https://jobs.rothamsted.ac.uk/vacancies/214/events-team-leader.html 

 
Overview Of Role

The Conference Centre team at Rothamsted Research, Harpenden, has an exciting and interesting new role for an Events Team Leader who is passionate about food and quality service. 

Rothamsted Centre for Research and Enterprise (RoCRE) manage a growing portfolio of facilities; including a state of the art conference centre, café, restaurant, flexible laboratory space and informal meeting hubs, providing excellent facilities for businesses to thrive. More recently RoCRE have also taken on the grade 1 listed Rothamsted Manor which we run as an exclusive private hire events venue. This is an exciting time to join the team as we gear up to increase the occupancy of our beautiful facilities. We are looking for candidates who are passionate about the industry, excited about joining a growing business and who thrive in a fast-paced, ever-changing  environment.

The Events Team Leader will be responsible for the successful delivery of all events, working as part of a wider events team, in order to deliver excellent customer service.  This hands-on role will deliver services ranging from weddings and private events to meetings and large international conferences as the business requires, ensuring the provision of a friendly, efficient and professional catering service to all customers and consistently exceeding their expectations.  The candidate will be responsible for managing and co-ordinating temporary staff and it is essential that they can remain calm under pressure and work under their own initiative, be an excellent communicator and have the ability to prioritise and be proactive. The candidate will work closely with the Front of House Supervisor to develop existing processes, procedures and product ranges.  This is an exciting prospect for a candidate looking to develop their experience within the events industry.

This post is a commercial role and will operate 37 hours a week, 5 days over 7, around the needs of the business. It will include evening and weekend work on a rostered shift basis.

Previous applicants need not apply.


About The Company

Established in 1843, Rothamsted Research is one of the UK's leading Research Institutes delivering world class agricultural science.  Our commitment to learning and development, equality and diversity as well as creating a positive work life balance,  enable a welcoming environment for all prospective employees.  We have an attractive benefits package including 25 days annual leave, a generous pension scheme and an attractive campus offering cultural and recreational activities.

RoCRE are entering a period of exciting change, where there is great opportunity for all of the team to help shape and drive the business. Set up in 2015, RoCRE has been developing in line with the strategy and now we are expanding the team as our role within the campus increases and we undertaken more responsibility of the facilities.


Company Information

Rothamsted Centre for research and Enterprise ( RoCRE)  is a commercial entity owned by LAT, Rothamsted and BBSRC. The income generated is gifted back to the partners to ensure long term financial sustainability for Science and research.

The Role of Rothamsted Centre of Innovation and Enterprise ( RoCRE)

  • To ensure financial sustainability

  • To foster relationships

  • To facilitate opportunities for collaboration and deliver impact

RoCRE manage a growing portfolio of facilities; including state of the art conference centre, a restaurant, flexible laboratory space and informal meeting hubs, providing excellent facilities for businesses to thrive. More recently RoCRE had also taken on the grade 1 listed Manor as a potential event venue.

Rothamsted Centre of Research and Innovation is based in Harpenden in Hertfordshire with excellent links to London and Luton airport.


 

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